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PRIVACY POLICY

Privacy Policy – Dalipe

At Dalipe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase from us.

By using our website and services, you agree to the practices described in this policy.

  1. Information We Collect

We may collect the following types of personal information when you interact with Dalipe:

  • Personal Identification Information: This includes your name, email address, phone number, shipping address, and billing address.

  • Payment Information: When making a purchase, we collect your payment details such as credit card information or payment account details.

  • Usage Data: We collect information about how you use our website, including IP addresses, browser type, and device type, to improve your shopping experience.

  • Cookies: We use cookies and similar technologies to enhance your experience and analyze website traffic. You can adjust your cookie settings through your browser at any time.

  1. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and handling, and communicating with you about your order status.

  • Customer Support: To assist you with customer service inquiries, returns, exchanges, or any other support needs.

  • Personalization: To customize your shopping experience and provide you with tailored product recommendations based on your preferences.

  • Marketing and Promotions: To send you updates, offers, and newsletters related to our products and services. You can opt out of marketing emails at any time.

  • Security and Fraud Prevention: To prevent fraud and ensure the security of our website and your personal information.

  1. How We Protect Your Information

We take your privacy seriously and employ various security measures to protect your personal information, including:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive data, such as payment information, during transmission.

  • Access Control: Access to your personal information is limited to authorized personnel only who need it to perform their jobs.

  • Secure Payment Processors: We use trusted third-party payment processors who comply with industry standards to handle payment transactions securely.

  1. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party companies that assist with processing orders, delivering products, and marketing communications. These third parties are contractually obligated to keep your information confidential.

  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, such as a subpoena or court order.

  1. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: If any of your information is inaccurate or incomplete, you can request that it be updated or corrected.

  • Deletion: You may request that we delete your personal information, subject to certain exceptions as required by law.

  • Opt-Out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

  • Cookies: You can manage your cookie preferences through your browser settings.

  1. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting purposes.

  1. Children’s Privacy

Dalipe does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website with a new “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: contact@dalipe.store

Dalipe – All rights reserved.

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R. Sao Lazaro, Jundiai/SP
CNPJ: 61.528.599/0001-25

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30-Day Return Guarantee for Defective Shoes

If you receive defective shoes, you can return them within 30 days for a full refund or replacement. The shoes must be in their original condition and packaging. Returns for defects are free of charge. For more details, please contact our customer service team.

© Copyright 2025 Asah Store Limited. All rights reserved.

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